Refund & Cancellation Policy
Effective Date:
This Refund & Cancellation Policy outlines how refunds, cancellations, and scheduling changes are handled for programs offered by Cheagle LLC under Wrestling With Coherence.
1. Membership Commitments
- Memberships are a monthly commitment billed bi-weekly through Stripe.
- Memberships automatically renew unless canceled by providing written notice at least 48 hours before the next billing date.
- Refunds are not issued for partial months or unused sessions once a billing cycle has started.
2. Cancellations
- To cancel your membership, email lmg1300@gmail.com with at least 48 hours’ notice.
- Failure to provide sufficient notice may result in being charged for the upcoming cycle.
- You may request a membership pause with 48 hours’ notice — paused memberships will not be billed during that time.
3. Rescheduling
- Private sessions may be rescheduled if at least 48 hours’ notice is provided by email.
- Group sessions follow a fixed schedule and cannot be individually rescheduled or refunded if missed.
- Late cancellations or missed private sessions without proper notice are considered forfeited.
4. Refund Exceptions
- Refunds may be considered only in cases of duplicate billing or verified technical errors.
- Requests must be made in writing within 7 days of the transaction date.
5. Contact
All refund, pause, or cancellation requests must be emailed to lmg1300@gmail.com.